DIRECT CHANNELS

Support & Booking

Connect directly with our crew for tour booking, press access, or support with your merch vault orders. We monitor this line constantly while on the road.

SECURE CONNECTION

Direct Dispatch

Fill out the fields below. Booking agents and order inquiries are routed immediately to the correct department. No fluff, just direct contact.

COMMON QUESTIONS

The Vault Intel

When will my merch ship?

Are booking dates open?

What is your return policy?

All orders ship within three business days. You will receive a tracking link via email the moment your package leaves the warehouse.

For festival and tour routing inquiries, submit the form below. Direct booking communication is handled by our worldwide representation team.

We accept returns on unworn, unwashed apparel within fourteen days of delivery. Contact support with your order number to initiate.